S.T.E.P.S
Stop
Cool Down
Set Ground Rules
Agree to solve the problem
No name calling or fighting
Be as honest as you can
Do not interrupt
Keep it confidential
Tell the Story
One person talks at a time
Use active listening skills
Clarify feelings
Explore Solutions
Look at all possible options or choices
Get help from an adult
Plan
Identify actions to be taken
Agree to plan
Follow the plan
Evaluate the outcome
Try again if not successful
Self Praise
Congratulate yourself and each other for solving the problem in a peaceful manner
Make a commitment to continue